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Orders

In the Orders area, you can administer everything related to making your orders, their tracking, and their payment.

Using Create order you can create a new order request.
REST OF THE WORLD!!! If it is an rush order, click on Create rush order.

Orders not sent will remain in a pending state. You can access these orders by clicking on Pending orders and making any changes you want to until the moment they are sent definitively.

Another function that Lladró B2B offers you is the creation and usage of standard orders or templates for your more regular orders. You can save any order as a standard order at any time and use it later as a basis for generating new orders. You will find these templates in the Standard orders section.

In Order tracking you can check on the state of your orders, made either through Lladró B2B or via other channels.

In Payments you can consult your pending items and obtain an account statement for a given period. In Invoices you will find detailed information about your invoices.

In Returns you can request credit for or replacement of pieces and track these requests.

In the Deposits section, you are able to administer the deposit pieces that you are in possession of.

To make things easier, you can set the equivalences between your reference numbers and the Lladró reference numbers in Own references.