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order follow-up

The order tracking system allows you to control the state of your orders that reach us via Lladró B2B or any other channel.

Initially a table appears with the orders set out in groups of 10, classified according to creation date with the most recent at the top. You can move around the pages by clicking on the and arrows.

The table is made up of the following columns:

  • REST OF THE WORLD!!!! Type: normal or rush
  • Identifier: order identifier code
  • Preferred delivery date: requested delivery date
  • Status: open, credit stopped, back order, completed or rejected
  • Pieces: total quantity that make up the order
  • Total: total cost of the order
  • Save: possibility to convert the order into a standard order

If deliveries related to an order have already been made, they will be included on a line attached to the order with links to the details of deliveries. At the same time, if there are invoices related to the order, links to the invoice details will be included on the same attached line.

If you click on the Report for printing link, you will obtain a report in PDF format, ready to be printed. To view these reports, the Adobe Acrobat Reader program needs to be installed.

You can filter the orders shown by using one or more of the following criteria:

  • Classify list according to date of creation or delivery date
  • Show only orders pending delivery
  • Order number
  • Range of order dates
  • Range of creation dates
  • Range of total cost
  • Status: open, credit stopped, back order, completed or rejected
  • REST OF THE WORLD!!!! Type: normal or rush