Help index > Home > Consumers

Consumer administration

If you wish to add a customer’s details, click on the Add customer link.

Once you have a record of customers, you can search for customers using the search form, which includes the following fields:

  • Name: customer’s name.
  • Group type: Privilege customer or non-Privilege customer. If he/she is, you can specify the Privilege number for a particular customer.
  • Pieces purchased: if the customer has purchased a specific piece or not. If so, the reference of the piece.
  • Town/City: town/city of residence.
  • Country: country of residence.
  • Registration date: range of dates within which the customer was registered in your customer record.
  • Expiry date: range of dates within which the Privilege customer status ends.
  • Purchase date: range of dates on which the searched-for customers made a purchase.
  • Order of results

If results are found for your search criteria, they are shown in a table with the following columns:

  • Name: name and surnames of the customer. This is also acts as a link to the customer details.
  • Town/City: town/city of residence.
  • Country: country of residence.
  • Registration date: date of registration as a customer.
  • Group: customers, customers invited to join Privilege, temporary Privilege members, Privilege members and Privilege customers with expired membership.
  • Expiry date: if he/she is a Privilege customer, the date on which his/her Privilege status expires.
  • Receive e-mail: whether the customer wishes to receive e-mails or not.
  • Lladró Consumer: whether registered as an end consumer by Lladr¢ or only by you. If he/she is a Lladró Consumer, you are not able to edit the consumer details.

To delete one or more customers, select them using the check boxes in the results table and click on the “Delete selection” button.

To generate mailing labels for one or more customers, select them using the check boxes in the results table and click on the “Mailing to selection” button.

To send an e-mail to one or more customers, select them using the check boxes in the results table and click on the E-mailing to selection button.